FAQs
-
Have a look through our counsellor profiles and see who seems like a good fit for you. You can read about how each of us works, our experience and the areas we commonly help with.
If you’re unsure who to choose, get in touch via the contact link. We can help you decide where to start.
-
Getting started is simple. Send us a brief message through the enquiry form. You don’t need to explain everything at this stage.
We’ll get back to you to discuss availability and arrange an initial conversation. Making an enquiry doesn’t commit you to counselling.
-
Yes. We offer a free initial consultation before you decide whether to book a session.
It’s a short conversation where you can ask questions, tell us a little about what you’re looking for and get a sense of whether the counsellor feels right for you.
-
Individual counselling sessions cost £50 for 50 minutes.
There are no long-term commitments. Your counsellor will discuss how often you meet and review this with you as you go.
We can also provide discounts for counselling students and trainees.
-
We offer face-to-face counselling in Chesterfield, Derbyshire, as well as online sessions.
You can find the full address, parking information and details about the counselling rooms on our Location page.
-
Yes. What you discuss with your counsellor is treated as confidential.
There are some exceptions, particularly where there is a serious concern about safety or a legal requirement to share information. Your counsellor will explain these clearly when you begin working together.
-
That’s fine. You don’t need a diagnosis, a clear explanation or even a particular problem to begin counselling.
Sometimes people simply know that something isn’t right. You can start there and make sense of things as you go.
-
The relationship matters. Sometimes two people simply aren’t the right fit.
You can talk to us about this at any point. If you’d like, we can help you consider whether another counsellor in the team might suit you better.